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Northwick are the independent service experts for Sole, Spirit, New Level, Horizon, Johnson, Matrix, JTX, Kettler, Cybex, Gym Fit, Nordic Track, Proform, Life Fitness, Pulse, Precor, Milon, Trimline, Tunturi, Technogym, Bremshey, Fuel, Reebok, Star Trac, Keiser, Tomahawk, Schwinn, Hammer Strength, Body Solid, York, PowerJog, SportsArt, Stairmaster, Nautilus, Maxxus, and many more.
Northwick provide expert technical advice to a wide range of manufacturers, suppliers and media, including the BBC, and set the standards for best practise through the training and mentoring of many of the industry's leading service technicians.
Our Terms and Conditions of business are here.
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"Excellent customer service, I wish I had come to you first!" September 2013



"It's refreshing to find Engineers who know what they are doing" January 2014




Relax, you’re in safe hands now!

Not all internet “experts” have such a thorough understanding of fitness machine as we do. View the training movie below for an insight in to how we train our Engineers to be the very best or listen to our BBC radio interview.

And if you’re looking for some advice for how to fix common problems then check out our free-to-view DIY Movie Box Set  from The Treadmill Engineer. Season 1 contains 26 “how to” and “top tip” videos to help you solve the most frequent problems with treadmills, cross trainers, bikes, rowers and vibration plates. Alternatively, why not ask-an-expert? All enquiries are answered personally by The Treadmill Engineer

DIY Movie Box Set

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"I just wanted to thank you for the hard work (literally) involved in sorting out my cross trainer. It is purring softly now and working well." May 2014



"We would just like to thank you for your excellent customer after sales service, we were both extremely impressed by the prompt and professional service that you have given us in repairing our treadmill. We shall certainly be recommending you in the future. Thank you" September 2014 



View our BBC interview for choosing, using and maintaining fitness equipment 
(please check website for latest pricing)

Click to find out more about our Treadmill Saver®
Disclaimer: Northwick accepts no liability for damage or loss as a result of using or referring to content provided on this website. We recommend that you do not undertake your own repairs and that you do not remove equipment covers or guards. 
Warning: By attempting your own repairs you may be exposed to moving parts such as belts, pulleys, high energy DC electrical systems, 220V mains supplies and/or components which store energy such as batteries, capacitors, gas struts, pneumatic cylinders, hydraulics and flywheels.
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