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Prices for residential and commercial customers
 
"Superb service, It's refreshing to find Engineers who know what they are doing
January 2014
 
 
Looking for the areas we cover? click here
 
To help you work out what you can expect to pay, our pricing guide below sets out our most common charges.
 
Since we deal with a wide variety of clients, we have chosen to show our prices as "+VAT" which is normal for business to business dealings. However, if you are a UK residential client you will want to know the total amount that you will need to pay "including VAT". 
 
To do this, you need add VAT at the UK rate of 20% which can be done by simply multiplying the "+VAT" amount by 1.2
 
For example, £75+VAT = £75 x 1.2 = £90 including VAT
 
In all cases, we will ask you to pay at the time of booking or immediately upon completion of the work (including VAT) and we will provide you with a VAT invoice which you can keep for your records and use to claim back the VAT if you are eligible. 
 
Our Terms and Conditions:-
 
These prices apply to England and Wales postcode areas and represent what you can expect to pay when booking an Engineer. Prices exclude VAT. The current VAT rate is 20% and this will be added to your invoice. Prices shown are per machine and based on a standard rate diagnosis callout (not a priority callout). Repairs are charged extra and our Engineer will confirm the charge for the repair once the cause of the fault has been established. You will be not under any obligation to proceed with a repair. Payment will be due on the day of the visit (latest) and you can pay by card. Our Engineers DO NOT CARRY CASH and are unable to give change. "Self Diagnosed" repairs are chargeable at the time of booking and we will be in touch with you to arrange payment before we visit in these cases. If you need to cancel then all we ask is that you give us as much notice as possible. Provided you tell us beforehand you will not be charged for a cancelled visit, but you may still be liable for any parts that you have asked us to order.
  
Tolls, Parking Charges and Congestion Fee: Please note that where applicable our Engineer will add at cost charges such as metered parking, congestion charges and tolls etc to your invoice.
 
  
 

"Excellent customer service, I wish I had come to you first!

Fast, efficient, very helpful and prompt replies; a fantastic all round customer experience - thank you!" Sept 2013

 

 

 Product

or

 Service

                     Prices                  Comments
Diagnosis £75+VAT

All our pricing is fixed price and includes callout and labour

There are no hourly charges or nasty surprises to worry about!

Repair

Individually priced per job

Repairs are charged extra. Onsite repairs typically add £30-50 to the diagnosis charge (our Engineer will confirm). If the repair is likely to exceed this, we will always quote you a fixed price so that you can make the best decision without obligation

Service

 

£149+VAT

 

Fixed price full service includes callout, labour and consumables. Choose this to help avoid expensive problems.

Inspection

5 machines  £299+VAT

20 machines £549+VAT

This price is calculated according to the number of machines you have. For an exact quote, simply send your equipment list and contact details to justask@northwick.eu

New Machines

From £500 to £150,000

(and everything in between)

We have access to an incredibly wide array of equipment (far more than we can list on our website) plus the expertise to help you choose something to suit your individual requirements.

You can even trade-in your old machine!

For more details send your enquiry to justask@northwick.eu

Other

For pricing, refer to the appropriate

page of our website

or contact us

There are many other products and services we provide.

Here are the most popular :

 

Running belt (domestic) supply and fit £299+VAT

Running belt (commercial) supply and fit £399+VAT

Running deck supply and fit £299+VAT

Treadmill lubrication kit £30+VAT

Treadmill heater £49+VAT

Spin Bike Servicing (10x bikes) £299+VAT

PowerDrive (replacement controller) supply and fit £499+VAT

Machine Breakdown Cover from £15 per month